At Machalipalan.com, we strive to ensure a smooth and efficient delivery process for all our products and services. Please read this policy carefully to understand our shipping and delivery terms.
1. Digital Products and Services
1.1 For digital products, such as online courses and downloadable materials, access is provided instantly after successful payment.
1.2 Users will receive a confirmation email containing access details within a few minutes of completing the payment. If you do not receive the email, please check your spam/junk folder or contact our support team.
2. Physical Products (if applicable)
2.1 In case we offer physical products related to fish farming, the following terms apply:
- Shipping Locations: We currently deliver within India only.
- Processing Time: Orders are typically processed within 1–3 business days.
- Delivery Time: Delivery times vary depending on the shipping location but generally range between 5–10 business days.
2.2 Once your order is shipped, you will receive a tracking number via email or WhatsApp for monitoring your shipment.
3. Shipping Charges
3.1 Shipping charges, if applicable, will be displayed at checkout before completing the payment.
3.2 Any additional fees, such as customs or taxes, are the responsibility of the buyer and will not be covered by Machalipalan.com.
4. Delivery Issues
4.1 If your order has not been delivered within the estimated timeframe, please contact us with your order details for assistance.
4.2 In the case of damaged or defective products, please report the issue within 48 hours of delivery by contacting us via email or WhatsApp.
5. Contact Information
For any shipping or delivery-related queries, please contact us:
- Email: machalipalan@gmail.com
- WhatsApp: +91-8815756881
6. Changes to This Policy
Machalipalan.com reserves the right to update or modify this policy at any time. Changes will be reflected on this page, and users are encouraged to review it periodically.